Privacy Policy

65bet Privacy Policy — Your Personal Data Protection

At 65bet, your privacy is not merely a priority — it is our responsibility. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform. We are committed to ensuring your data remains secure and handled with the utmost integrity.

Last Updated: 1 January 2026
65bet's Privacy Commitment

65bet takes every aspect of your personal data protection seriously. This Privacy Policy outlines your rights as a user and how we ensure your information is managed securely, transparently, and responsibly at all times.

Introduction and Scope of This Policy

This Privacy Policy is published by 65bet ("the Company", "we") and applies to all users who access or register on the 65bet platform through our official website at 65bet.bz or the 65bet mobile app. This document thoroughly outlines our privacy practices, including the types of data we collect, the purpose of collection, how it is stored, and your rights regarding that data.

By registering an account with 65bet or continuing to use the platform after the effective date of this policy, you confirm that you have read and fully understood this Privacy Policy. We recommend reviewing this page periodically, as this policy may be updated from time to time to reflect changes in our practices or new legal requirements.

This Privacy Policy is written in English for the convenience of our users. Should there be any conflict between this version and any other language version, the English version shall take precedence for users in Malaysia.

Types of Personal Data We Collect

65bet only collects data necessary to provide users with a secure, compliant, and high-quality service. The data we collect falls into several key categories:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, IC/passport number Identity verification (KYC)
Contact Data Email address, phone number, residential address Communications and account verification
Financial Data Bank account number, transaction records, deposit/withdrawal history Payment processing and AML compliance
Technical Data IP address, device type, web browser, operating system Platform security and improvements
Usage Data Gaming history, betting preferences, session duration Personalise your experience and responsible gaming

In addition to data you provide directly, we also collect data automatically through cookies and trusted third-party analytics technologies when you use our platform.

65bet never collects irrelevant or excessive personal data. Every piece of data collected has a clear and legitimate purpose, in line with our data minimisation principles.

How We Use Your Personal Data

Every piece of data collected by 65bet is used for legitimate, pre-defined purposes. We do not use your data for any unrelated purposes without obtaining your consent beforehand. The following are the primary purposes for which your personal data is used:

  • Identity and account verification: Your data is used to verify that you are a legitimate individual aged 18 and above during the registration and KYC process.
  • Financial transaction processing: Financial data is required to securely process deposits, withdrawals, and any other transactions related to your account.
  • Service provision and improvement: Usage data helps us understand how users interact with the platform, allowing us to continuously improve the gaming experience.
  • Security and fraud prevention: Technical data and usage patterns are continuously analysed to detect and prevent fraudulent activity, money laundering, and unauthorised access.
  • Service communications: We use your email address and phone number to send important notifications regarding your account, transactions, and platform updates.
  • Legal compliance: Certain data is retained and used to fulfil applicable legal obligations and regulatory compliance requirements.
  • Responsible gaming: Gaming history data is used to identify playing patterns that may require support and to ensure self-control tools function effectively.

If you have consented to receiving marketing communications from us, you may withdraw that consent at any time through your account settings or by contacting the 65bet support team.

Data Storage and Security Measures

The security of your personal data is an absolute priority for 65bet. We implement multiple layers of technical and organisational protection to ensure your data cannot be accessed, disclosed, altered or destroyed without authorisation.

All personal data stored by 65bet is protected using AES-256 encryption at rest, while all data transmitted between your device and our servers is secured by SSL/TLS 256-bit encryption. Our server infrastructure is housed in high-grade data centres equipped with strict physical access control systems.

  • Role-based access control (RBAC) ensures that only authorised staff can access user data relevant to their duties.
  • Our 24/7 security monitoring system detects and responds to any threats or suspicious activity in real time.
  • Regular security audits are conducted by independent third parties to assess the effectiveness of our data protection systems.
  • A comprehensive security incident response plan ensures we can act swiftly in the event of any security breach.

Your personal data will be retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised.

While we implement comprehensive security measures, no system can guarantee absolute security. You also play an important role in protecting your account by using a strong password and never sharing your login credentials with anyone.

Data Sharing with Third Parties

65bet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data sharing only occurs in limited and legitimate circumstances as follows:

  • Payment service providers: Required financial data is shared with licensed payment processors to enable deposit and withdrawal transactions to be processed securely.
  • Game software providers: Minimum technical data required for game functionality is shared with our licensed game providers.
  • Identity verification services: Identity data is shared with trusted third-party KYC service providers for verification purposes only.
  • Legal authorities: Data is shared with government authorities or law enforcement bodies when required by law or a valid court order.
  • Analytics services: Anonymised or aggregated data may be shared with analytics service providers for platform improvement purposes.

All third parties that receive 65bet user data are required to comply with strict confidentiality agreements and may only use that data for the agreed purposes. We ensure all our partners uphold data protection standards equal to or higher than our own.

Every cross-border data transfer is carried out with appropriate safeguards in place, ensuring your data remains protected regardless of where it is processed.

Cookies and Tracking Technologies

The 65bet platform uses cookies and similar tracking technologies to enhance the user experience, ensure account security and understand platform usage patterns. Cookies are small text files stored on your device when you browse our website.

65bet uses several types of cookies:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how users use the platform to help us identify technical issues and improve performance.
  • Functional Cookies: Saves your preferences such as language and display settings to provide a more personalised experience.
  • Analytics Cookies: Used in conjunction with trusted third-party analytics services to understand aggregate usage patterns and improve our services.

You can manage cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, please refer to your web browser's help section.

Your Rights Regarding Personal Data

As a 65bet user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights promptly and without any unreasonable charges.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of inaccurate or incomplete data in your account.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another provider.

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be temporarily suspended.

To exercise any of the above rights, please contact the 65bet support team via live chat within the platform. We will process your request within 30 business days from the date of receipt.

Children's Data Protection

The 65bet platform is exclusively for individuals aged 18 and above. We do not knowingly collect or store any personal data from individuals under the age of 18. Should we discover that a child's data has been collected without the knowledge of a parent or legal guardian, we will take immediate steps to delete that data and close the relevant account.

If you are a parent or guardian and believe your child who is underage has registered on the 65bet platform, please contact our support team immediately. We will investigate and take appropriate action without delay.

Amendments to This Privacy Policy

65bet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or service improvements. Any material changes will be communicated to users via a prominent notice on the platform or through their registered email.

The "Last Updated" date at the top of this page will always reflect the date of the latest version of this Privacy Policy. We encourage you to review this page periodically. Your continued use of the 65bet platform after any amendments take effect constitutes your acceptance of the updated policy.

Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we manage your personal data, the 65bet support team is ready to assist you at any time.

You may reach us through the following channels:

  • Live Chat: Available 24/7 directly within the 65bet platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for enquiries requiring detailed clarification or supporting documentation.

We commit to responding to all privacy-related enquiries within two (2) business days and will make every effort to resolve any issues that arise in a satisfactory manner.

Your satisfaction and trust are our top priority. Feel free to reach out to us if you need any clarification or assistance regarding your data privacy at 65bet.

Why Your Data is Safe with 65bet

We invest in the best technologies and practices to ensure your privacy is always protected.

Military-Grade Encryption

All personal data and financial transactions at 65bet are protected by AES-256 and SSL/TLS 256-bit encryption — the same security standard used by leading banking institutions worldwide.

No Sale of Personal Data

65bet has never and will never sell or trade users' personal data to third parties for marketing purposes. Your data is used solely for purposes to which you have given explicit consent.

Full Regulatory Compliance

All data management practices at 65bet comply with applicable data protection laws. We undergo periodic compliance audits to ensure our standards remain current and aligned with the latest regulations.

Trusted KYC

Our identity verification process uses accredited and trusted third-party KYC services. Your identity documents are processed in a secure environment and are not retained longer than necessary.

24/7 Security Monitoring

Our automated monitoring system operates around the clock to detect any suspicious activity or unauthorised access attempts on your account, ensuring continuous protection at all times.

Full Control in Your Hands

Through your 65bet account settings, you have full control over your data — from updating personal information to managing communication preferences and exercising your own data deletion rights.

Trusted Platform
Play with Peace of Mind — Your Data is Always Safe at 65bet

Now you know how 65bet protects your privacy with complete dedication. With top-tier encryption, a strict no data-selling policy and full control in your hands — 65bet is a wagering platform that truly respects your trust.

  • Secure registration with full encryption from the very first step
  • Fast and secure KYC verification
  • Financial transactions are PCI-DSS protected
  • 24/7 privacy support in Bahasa Malaysia
Bahasa Melayu